Tag Archives: WhatsApp Business

WhatsApp Business

Advantages of chatbots for WhatsApp Business

We are living what is known as the conversational era, where instant messaging applications have a fundamental role in customer service. Very recently, customer service was only possible through phone calls and emails. The user had to wait a long time to get a solution to his problem. This has changed in recent years thanks to artificial intelligence. Currently, customer service has improved a lot because it integrates chatbots for WhatsApp Business, which allows continuous dialogue with the consumer.

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