Half of consumers leave a mark after a bad customer service
Nothing builds more loyalty than good treatment. That anyone knows any company that it has surprised with an unexpected detail, exceptional kindness or whose assistance has gone beyond the minimum necessary. You know anyone except the marks, of course. Because investing millions in advertising, product sales, but it seems that attention to customer only get the crumbs. Visit http://wikimodel.org/ for more . That alone explains that certain practices (such as keeping waiting customer, make call thousand numbers of different or, directly, phones do not answer him through certain channels) continue…